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Shipping.

Made-to-order prints, packed flat or rolled, shipped from the printer closest to you. Here's how it works.

Where we ship

All 50 U.S. states and 90+ countries through our fulfillment partner Printful. Printful operates a global print network with facilities in the U.S., Canada, Mexico, the U.K., Spain, Latvia, Australia, and Japan. Your order prints at the facility closest to your shipping address — that keeps delivery fast and cuts the carbon cost of getting it to you.

Production time

Every print is made to order. Most prints leave the printer within 3–5 business days. Specialty sizes (24×36, 20×30) can take up to 7. Production starts as soon as your order is paid, and you'll see the status update on your order page.

Delivery time

Once your order ships:

  • United States: 3–5 business days
  • Canada: 5–10 business days
  • Europe & UK: 5–10 business days
  • Rest of the world: 10–20 business days

Add the production window above to estimate the full timeline. Holiday and peak-season volumes can push these by a few days.

Tracking

As soon as your print ships, we'll email you a tracking number. You can also find it on your order page (signed in) or via the link in your order confirmation email.

Packaging

Prints up to 16×20 ship flat in rigid cardboard mailers. 18×24 and larger ship rolled in protective tubes. All packaging is recyclable cardboard and paper — no foam, no plastic film.

Customs & duties

International orders may incur customs fees on arrival, charged by your country's customs office. These are not included in the order total and are the recipient's responsibility. Most countries have a de minimis threshold below which fees aren't charged — check your local rules if you're unsure.

Lost or damaged in transit

If your print arrives damaged, or doesn't arrive within 30 days of the shipping notification, email us within 14 days at milesawayprintsllc@gmail.com with your order number and photos (for damage). We'll make it right at no cost — replacement or full refund, your pick.

Shipping cost

Rates depend on where the order ships, how many prints are in the box, and the largest size in the order (16×20 and up ship in a bigger tube). The first print covers most of the cost; each additional print adds a small per-item bump.

Standard sizes (5×7 through 12×18)

  • · United States — $7 first print, +$3 each additional
  • · Canada — $11 first print, +$3 each additional
  • · United Kingdom & EU — $14 first print, +$3 each additional
  • · Rest of world — $20 first print, +$4 each additional

Mid-size (16×20, 18×24)

  • · United States — $7.50 first print, +$3 each additional
  • · Canada — $11.50 first print, +$3 each additional
  • · United Kingdom & EU — $14.50 first print, +$3 each additional
  • · Rest of world — $21 first print, +$4 each additional

Large (20×30, 24×36)

  • · United States — $9 first print, +$4 each additional
  • · Canada — $13 first print, +$4 each additional
  • · United Kingdom & EU — $16 first print, +$4 each additional
  • · Rest of world — $24 first print, +$5 each additional

Mixed-size carts ship at the rate of the largest item, with each additional print added at its own per-item bump. Digital downloads are delivered instantly and have no shipping fee.

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